Hotel San Roque - FAQs


Children’s policy

The Boutique Hotel San Roque only admits children from 14 years old onwards.

What is the check in time?

From 14:00 onwards. Anyhow, if you arrive earlier, you can leave your luggage at the Hotel and check in as soon as the room is ready.

What is the Check out time?

12:00. If you wish to delay your departure time, please contact reception.

Where can I park when I arrive?

In front of the Hotel we have a special parking space for load & unload of luggage. After checking-in at the Hotel you can park you car in the public parking just 50m away ( free of charge ).

Does the Hotel have Wi-Fi?

Yes, high speed and very stable throughout the Hotel, and it is free and for unlimited devices.

Is breakfast included?

Yes, from 08:00 to 10:30. Ask in reception for other times.

Is the restaurant open every day?

Yes, from 19:00 and we take bookings until 21:30

Does the Hotel have room service?

Yes, and you can choose between room service menu or the Restaurant’s a la carte menu to be served in your room.

Is the pool heated?

Yes, between 25º and 27º C all year round.

Does the Hotel have a Sauna?

Yes, the Sauna is free for our guests.

Where can we hire a car?

We can arrange your car hire, either to leave the car at the airport or at the Hotel.

Can you organise a pick-up on arrival?

Yes, we can organise a pick-up for arrival and departure to take you, to pick you up from anywhere on the island, in a first class vehicle.

Can you organise excursions?

We will be happy to advise you and book any service or excursion that you want during your stay with us.

Do the rooms have a terrace?

Some of them do.

How far is the nearest beach?

The beach by the wharf is only a 5-minute walk away and the natural volcanic pools are only 3 minutes away on foot

Is Garachico a safe and quiet area?

Yes, without doubt, it is a very safe and quiet town. Furthermore, there is a health centre, 2 chemists and 2 supermarkets and a wide variety of restaurants within walking distance of the hotel.

How far is the Hotel from the main airports?

From Los Rodeos Airport (Code: TFN): 45-minute drive.
From Reina Sofia Airport (Code: TFS): 1 hour and 20 minutes by car.

Which payment systems do you accept?

You can pay your invoice with: VISA, MASTERCARD, AMEX, DINERS, Debit cards, bank transfer and cash.

Do you accept pets ?