Our clients' opinions

Francisco M.

English version:
A heartwarming birthday celebration. Evocative appetizers. A spectacular lunch with creative and meticulous presentation — a true festival of flavors, all set around an inviting pool. Every last detail was carefully considered. And as the cherry on top, a joyful gathering in a salon with live music, brought to life by a spectacular string trio and the cheerful participation of the guests.

Original:
Celebración de un entrañable cumpleaños. Aperitivos evocantes. Almuerzo espectacular, con original y esmerada presentación, festival de sabores, todo en el entorno de una atractiva piscina. Cuidado hasta el mas mínimo detalle. Como guinda, divertida reunión en un salón, con música en vivo, amenizada por un trio de cuerdas espectacular, con la participación de los invitados.

Eva R.

English version:
We just returned from five wonderful days at this hotel. Some friends recommended it to us and it was absolutely the right choice — especially if you're looking to escape the summer chaos. Truly a unique experience. Beautiful, peaceful, different, with lovely little corners where you can enjoy stunning views or simply have a drink in the patio or by the pool. The room was very spacious, beautifully decorated and spotlessly clean (we stayed in a duplex... next time we’ll try the tower, which looks amazing!). We also had dinner one evening in the restaurant: the best meal of our five days! The service is something rare these days — incredibly warm and familiar, the kind of people who have dedicated their whole lives to hospitality and who genuinely pamper you. The little village of Garachico is adorable, far away from the tourist buzz in the south (but still easily reachable by car). In short... we loved it, and we’re already checking when we can sneak away again! Highly recommended, truly.

Original:
Acabamos de llegar de 5 días maravillosos en este Hotel. Nos lo recomendaron unos amigos y ha sido todo un acierto si lo que buscas es salir del caos veraniego. Experiencia única la verdad. Precioso, tranquilo, diferente, con rincones estupendos para disfrutar de unas vistas increíbles o simplemente tomar algo en el patio o alrededor de la piscina. La habitación super amplia, muy bonita y super limpia (nosotros cogimos un duplex...la próxima vez intentaremos la torre que es espectacular!). Cenamos también una noche en su restaurante: la mejor cena de los 5 días! El trato es de los que ya no hay, super cercano, familiar, de gente que se ha dedicado toda la vida a esto y que te mima de verdad. El pueblito donde está, Garachico, es una monada, lejos de todo el ruido turístico del sur (aunque se puede llegar allí sin problemas en coche). Vamos...que nos ha encantado y ya estamos buscando a ver cuando nos podemos escapar otra vez! Super recomendable, la verdad.

María

English version:
It exceeded our expectations. A 4-star hotel with ☆☆☆☆☆ details. The hotel, staff and surroundings were all amazing — very welcoming and peaceful. The restaurant was a pleasant surprise. 100% recommended. Thank you once again for making our gastronomic getaway perfect.

Original:
Superó nuestras expectativas. Hotel de 4 estrellas, con detalles ☆☆☆☆☆. Hotel, personal y entorno increíbles, muy acogedor y tranquilo. El restaurante nos sorprendió gratamente. Recomendable 100 %. Gracias nuevamente, por hacer que nuestra escapada gastronómica fuera perfecta.

Pablo Ch.

English version:
We went as a couple for a weekend getaway. An exceptional hotel. Quiet and peaceful, with comfortable rooms just steps from the sea and its natural pools. The breakfast buffet was exquisite, with fresh, high-quality products served by the pool. The staff was always attentive and friendly, doing their best to ensure we were satisfied. They truly show what great service and guest care should be. Honestly, highly recommended.

Original:
Fuimos en pareja como escapada de fin de semana. Un hotel excepcional. Tranquilo y silencioso, habitaciones cómodas, muy cerca del mar y sus piscinas naturales. El desayuno buffet exquisito, con productos de calidad y frescos junto a la piscina. El personal siempre atento y agradable hace lo posible por satisfacerte. Se esfuerzan por demostrar lo que es una buena atención y orientación al cliente. Sinceramente recomendable.

Naira O.

English version:
A truly beautiful wedding. The hotel is very cozy and has a special charm. As a photographer, I really enjoyed shooting the photo report there.

Original:
Una boda súper bonita, el hotel es muy acogedor y tiene un encanto especial. Como fotógrafa me gustó realizar el reportaje allí.

Pauline M.

English version:
We had dinner here last weekend. The food was wonderful (ceviche, vegetables, tuna, homemade sorbets), but above all, we want to highlight the service from the waiter (a young guy with glasses — didn’t catch his name). He was incredibly kind and had expert knowledge of the area and the wines. Thank you so much for making the evening so pleasant!

Original:
Cenamos aqui el fin de semana pasado. La comida una maravilla (ceviche, verduras, atún, sorbetes caseros) pero sobre todo destacar el trato del camarero (chico joven con gafas, no me quedé con su nombre), enormemente amable, experto conocimiento de la zona y los vinos. Muchas gracias por hacer la velada tan agradable!

Xavier D.M.

English version:
We chose this beautiful, iconic place — a gem of traditional Canarian architecture — to celebrate my grandmother’s 99th birthday in a small, intimate gathering. From the very beginning, Lali, the hotel’s owner, advised us and offered suggestions… and got every single one exactly right! María and the rest of the team followed suit with exquisite attention, making us feel completely at home on such a special occasion.
Every dish we tried was delicious, especially the octopus tentacle — a true work of art, with lime pearls that perfectly complemented the texture and flavor.
We highly recommend spending an evening at this wonderfully kept secret in the north of the island. Congratulations to the whole team!

Original:
Elegimos este precioso lugar emblemático de la arquitectura tradicional canaria para celebrar el 99 cumpleaños de mi abuela en petit comité. Desde el primer momento, Lali, propietaria del hotel, nos aconsejo y aporto sugerencias... y acerto de pleno en todas y cada una de ellas!!! María y el resto del personal hicieron lo propio, con una atención exquisita e hicieron q nos sintieramos como en casa en una ocasión especial. Todos los platos que probamos estaban exquisitos, en especial, el rejo de pulpo... que fue una obra de arte con las esferificaciones de lima a juego con los tentáculos... Altamente recomendable pasar una velada en este secreto tan bien guardado del Norte de la isla. Enhorabuena a tod@s!

Angeles M.

English version:
A unique and spectacular hotel. Unbeatable service. Don’t miss the chance to have dinner at their restaurant. Everything is styled with exquisite decor.

Original:
Hotel único y espectacular. Trato inmejorable. No te puedes perder cenar en su restaurante. Todo con una decoración exquisita.

Antonio G.

English version:
Spectacular in every way. The food was outstanding, just like the service. The room was very comfortable. A truly rewarding and personal experience that makes you feel at home — but with excellent service.

Original:
Espectacular en todo,la comida es espectacular sl igual que el servicio, la habitación muy cómodo, una experiencia muy gratificante y cercana que te hace sentir como en casa pero con un servicio Excelente.

Eva R.

English version:
We just returned from 5 wonderful days at this hotel and we’re already thinking of coming back :-). Small, charming, and with the kind of service you rarely find these days. Everything was beautifully cared for and decorated. Our room was spacious, spotless, and tastefully designed (jacuzzi included!). Incredibly peaceful – if you like noise, this is not your place. We truly enjoyed our stay: morning excursions (you can walk to the natural seawater pools for a swim) followed by relaxing afternoons at the hotel. The heated pool is fantastic, the patio perfect for a drink, and the rooftop terrace – with those views! – is simply amazing. You can even ask for food or drinks to be served up there. The staff genuinely pamper you with warm, personalized service. We also had dinner at their restaurant one night... the best meal of our trip. High quality and homemade. Absolutely recommended... we will return!

Original:
Acabamos de volver de pasar 5 días en este maravilloso hotel y ya estamos pensando en volver :-). Pequeño, encantador, con un servicio de los que ya no hay. Todo super cuidado y bonito. La habitación era super amplía, limpia y con mucho gusto (jacuzzi incluido!) Super tranquilo, nada de eso de hoteles mega saturados, si te gusta el ruido...este no es tu sitio. Nosotros lo hemos disfrutado un monton, excursiones por la mañana (puedes ir andando a bañarte en el mar en sus piscinas naturales) y luego "relaxing" por la tarde en el hotel: la piscina es genial y está climatizada, el patio ideal para tomarte algo y se salen totalmente las vistas de la terraza de arriba donde puedes pedir que te suban algo de comer o bebida. La gente que trabaja allí te mima de verdad, es un trato super cercano y personalizado. Cenamos también en su restaurante una noche...la mejor cena de los cinco días, calidad y casero. Totalmente recomendable...para repetir!

Sonne076

English version:
If what you're looking for is a place to reconnect with yourself, where you can enjoy silence, peace and tranquillity, this is the right place.
A charming hotel, comfortable, with attentive and professional staff.
I spent a wonderful weekend exploring Garachico, which is without a doubt a small gem — highly recommended.

Original:
Si lo que estás buscando es un lugar donde reconectar con ti mismo, donde disfrutar el silencio, la paz y la tranquilidad, este es el lugar correcto. Un hotel lleno de encanto, cómodo, con personal atento y profesional. He pasado un fin de semana maravilloso recorriendo Garachico que es sin duda una pequeña joya, altamente recomendable.

Andrea N.

English version:
If you want to disconnect from daily stress, this is the place! Here you reconnect with your senses... the staff is incredibly kind, professional, and attentive! The food is delicious and the atmosphere is wonderful! We will definitely come back!

Original:
Si quieres desconectar con el día a día e el estrés, es tu lugar! Aquí conectas con tus sentidos... el personal es muy amable, profesional y muy atento! La comida riquísima y el ambiente maravilloso! Volveremos seguro!

José M.

English version:
As the title says, “Paradise exists, and it's in Garachico.” This small hotel, nestled in the picturesque town of Garachico in Tenerife, is a haven of silence, peace, restful sleep, delicious breakfast, architectural beauty, refined interior design… and so much more. It occupies a magnificent 18th-century villa with two charming porticoed courtyards. One of them features a small open-air pool carved into volcanic rock, with a solarium that’s perfect for sunbathing, reading, conversation, or quiet reflection — all in a peace that seems endless. The rooms are very spacious and decorated with a perfect blend of classical architecture and modern design. The mattress and pillows offer infinite comfort, and the furniture fits the surroundings beautifully, creating a sense of serenity, harmony and calm that is so rare today. And the staff? They provide highly personalized and professional service — warm, attentive, never intrusive — with that signature kindness typical of the Canary Islands.
Without a doubt, a paradise and a true luxury for those who can enjoy it. I wholeheartedly recommend it.

Original:
Como reza el título “El paraíso existe y está en Garachico”. Este pequeño hotelito enclavado en la turística localidad tinerfeña de Garachico es el paraíso del silencio, de la tranquilidad, del buen dormir, del desayuno rico, de la belleza de su arquitectura, de la decoración interior cuidada … y de tantas cosas. Ocupa una hermosa villa del s. XVIII de singular belleza, con dos pequeños patios porticados; uno de ellos dispone de una pequeña piscina al aire libre, excavada sobre lava volcánica, con un solarium perfecto para tomar el sol, leer, conversar o meditar, en una paz y tranquilidad que no parece tener fin. Las habitaciones son muy espaciosas; decoradas con una mezcla perfecta entre el clasicismo del edificio y la vanguardia de nuestro tiempo; con un colchón y una almohada de confort infinito; con unos muebles preciosos adaptados perfectamente al enclave y que dotan a todo el espacio de una armonía, de una serenidad y de una sensación de calma y tranquilidad que en estos tiempos son de agradecer. Y qué decir del personal. Se esmeran en un trato individualizado y altamente profesional; cercanos pero no pegajosos; y con la calidez de trato seña de identidad de las gentes de las islas Canarias. Sin duda un paraíso y todo un lujo para que el que se lo pueda permitir. Lo aconsejo vivamente.

VpalaciosA

English version:
An excellent hotel set in a beautifully restored old manor house, peaceful and equipped with all the comforts expected of a boutique hotel. It features a good restaurant and, above all, an outstanding team always ready to help you.

Original:
Un excelente hotel dentro de una antigua cada señorial rehabilitadacon mucho gusto, tranquilo y con todas las comodidas habituales en un hotel boutique. Cuenta con un buen restaurante y sobre todo con un excelente personal siempre dispuesto ha ayudarte.

Stephan B.

English version:
A total surprise. The hospitality, the huge rooms, the super comfortable bed, the large bathroom, the tastefully designed facilities — everything was wonderful. I felt as if I were in Asia; those who’ve been will understand. A warm, personal, family-like atmosphere, friendly and genuine, with no pretensions — just honest quality. The website photos match reality — or maybe reality is even better. The surrounding environment gave such peace, it's hard to believe a place like this still exists. Breakfast was very good and just right. The rooftop area is great, with spectacular views, and the pool area is also excellent. Oh, and the touch of fresh flowers? Incredible. Everything was fantastic. If I return to Tenerife, I’ll definitely stay here again. If you're looking for peace and quiet, spend a few days here. Thank you.

Original:
Una sorpresa total. El trato, las habitaciones enormes, la cama súper cómoda, el baño enorme también, las instalaciones con un gusto fantástico. Me sentía como se fuera en asía. Las que ya estaban allí me entenderán. Trato personal, familiar amable sin pretensiones de vender lo que no es, muy bien. Las fotos de la web son igual incluso mejor en la realidad. El entornos daba una paz, vamos, no se puede imaginar que existe algo así hoy en día. El desayuno muy bueno y suficiente. El área del tejado muy bien, con unas vistas espectaculares, y el área de la piscina también muy bien. Ah, y el detalle de tener un ramo de flores fresco es incrible. Todo fantástico, si vuelvo a Tenerife, seguro me alojare allí. Si buscas tranquilidad, y paz, vete unos días. Gracias.

Begoña P.

English version:
Excellent hotel and restaurant. Their romantic getaway package is highly recommended. Very professional, kind and attentive staff. Cozy atmosphere in an unbeatable setting. The dinner at the restaurant was incredible. We hope to return.

Original:
Excelente Hotel y Restaurante. Totalmente recomendable su pack escapada romántica. Personal muy profesional , amable, y muy atentos. Ambiente acogedor y en un entorno inmejorable. La cena en el restaurante increíble. Esperamos volver.

XviDai

English version:
A relaxing getaway in a wonderful place, with consistently warm and attentive service from all the staff. They’ve made some improvements over the past few years that have turned out beautifully, making this great hotel even better. We’re especially grateful for the care we’ve always received from Dominique, Lucy, and Desy, and this time we also met another valuable team member in my opinion — Dario — who treated us excellently and made us feel very much at home. Of course, we also want to thank the housekeeping team, the lady at the breakfast buffet, and all the staff whose names I forget, as they always go out of their way for guests. We happened to be there during the *Romería Chica*, and the atmosphere was spectacular. Garachico is a magnificent place — one of the island’s gems — and Hotel San Roque is a true oasis where you can disconnect from the stress of everyday life.

Original:
Una escapada relajante en un lugar maravilloso, con un trato siempre cercano y agradecido por parte de todo el personal. Han hecho algunas mejoras en los últimos años que han quedado muy bien y hacen este gran Hotel aún mejor. Agradecer el trato que nos ha dado siempre Dominique, Lucy, Desy, y en esta ocasión conocimos otro gran activo en mi opinión llamado Dario ( nos trato de forma excelente y nos hizo sentir muy cómodos). Porsupuesto, felicitar al personal de Pisos, a la chica del Buffet de desayunos y a todo el personal que me dejo, ya que siempre se desviven por el cliente. Coincidimos con la Romeria chica, y había un ambiente espectacular. Garachico es un sitio magnífico, de lo mejor de la isla y el hotel San Roque un oasis donde poder desconectar del estrés de la vida diaria.

Ramón S.

English version:
We had a wonderful experience at this charming hotel in Garachico. It's a small and peaceful place, ideal for disconnecting and relaxing. The elegance of the hotel is reflected in every corner, with tasteful décor and artworks that give it a unique and special character. The service was impeccable; the staff was always willing to help and make our stay as pleasant as possible. The hotel is also located in a historic building that enhances the local heritage and character. Without a doubt, it’s the perfect place for those looking to rest in a sophisticated and relaxing environment. Highly recommended!

Original:
Tuvimos una experiencia maravillosa en este encantador hotel de Garachico. Es un lugar pequeño y tranquilo, ideal para desconectar y relajarse. La elegancia del hotel se refleja en cada rincón, con una decoración cuidada y llena de obras de arte que le dan un toque único y especial. El servicio fue impecable; el personal siempre estaba dispuesto a ayudar y a hacer la estancia lo más placentera posible. Además, el hotel está ubicado en un edificio emblemático que resalta la historia y el carácter del lugar. Sin duda, es el sitio perfecto para quienes buscan descansar en un ambiente sofisticado y relajante. ¡Totalmente recomendable!

Nickrider
Lovely home from home in a charming town. The 18th-century house in the middle of the pretty old town of Garachico is lovely, and has been beautifully restored, with two traditional patios, one for relaxing and the other containing the pool and restaurant. There's a sense of style and great attention to detail everywhere, from the very comfortable seating and fittings in our room to the little buzzers dotted around so you can summon a waiter any time you need a drink! What really made our stay, though, was the charm and great friendliness of everyone at the San Roque, who really did make us feel ultra-welcome. It's a cliche but nothing was too much trouble, and all delivered with a smile. The restaurant was great too, with some very fine Canary Island wines, and outside the door it's only a short walk to Garachico's plaza or its (not to be missed) natural rock swimming pools.
Emily
Staff were very attentive and helpful. Food was fantastic. It was perfect. Beautiful, clean, quiet.
David
A lovely place to chill out and relax away from the drab U.K. at Christmas and New Year U.K.
Ian
Exceptional in every way: beautiful traditional hotel with lovely staff and really high quality food. The San Roque Boutique Hotel is in an excellent location in a charming traditional small town. We paid for a room with a separate bedroom, lounge and bathroom. All beautifully decorated traditionally in wood. The sheets were changed so often and the rooms were cleaned and the bed made every morning while were eating breakfast. The entire hotel is exactly as shown on the website. It’s outstanding and really beautiful. The food at the restaurant was of the highest quality. Every member of staff were kind, friendly and highly attentive. My wife and I would recommend San Roque to any and everyone who likes small high quality boutique hotels.
Sandra

English version:
Exceptional. The kindness of the staff and the tranquillity of the place.

Original:
Excepcional. La amabilidad del personal y la tranquilidad del sitio.

Ana

English version:
Wonderful stay in Garachico. The bed was huge. The room was huge. The style reminded us of a parador. The kindness of the staff.

Original:
Estancia maravillosa en Garachico. La cama gigante. La habitacion gigante. La estetica del parador. La amabilidad del personal.

Jiménez

English version:
Great hotel. The tranquillity and atmosphere make it a perfect place to relax. The kindness of the staff and the dinner and breakfast by the pool were delightful. The food was a 10 out of 10.

Original:
Gran hotel. La tranquilidad y el ambiente que se respira hace que haya un atmósfera que invita al descanso. La amabilidad del personal y la cena y desayuno junto a la piscina. La comida de 10.

Horusmax

English version:
Without a doubt, among the limited accommodation options in Garachico, this is the best choice. A place full of charm and very well maintained, with excellent cleanliness, peaceful and ideal for relaxing and spending a few days. The bed was quite comfortable and the breakfast was just right, with fresh orange juice and good coffee. Dinner had many quality touches and pleasantly surprised us. Without a doubt, we would return if we come back to this area...!!

Original:
Sin duda dentro de la baja oferta de alojamiento que ofrece Garachico es la mejor opcion lugar con mucho encanto y bien cuidado muy buena limpieza tranquillo y ideal para descansar y pasar unos dias cama bastante comoda y desayuno correcto con su zumo de naranja natural y buen cafe' la cena tiene bastante detalles de calidad y nos sorprendio' gratamente sin duda para repetir si volvemos por esta zona..!!

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